Independent Review of BBC Online
The Secretary of State commissioned Philip Graf to conduct an independent review of BBC Online in August 2003.
The report was delivered in May 2004, and is published below.
This report is the second in a rolling programme of reviews of the BBC's new services. The first was Richard Lambert's review of News 24 in 2002, and reviews of the BBC's digital television and radio services are currently being conducted by Professor Patrick Barwise and Tim Gardam respectively. These will report back in August 2004.
BBC Online Review - Full Report PDF (891kb)
BBC Online Review - Full Report MS Word (953kb)
Annexes
(Annexes 11-1 to 11-2 appear in the full report above)
Annex 11-3 Public Responses to the Review
Annex 11-4 Spectrum's Assessment of BBC Online's use of Technology PDF (324kb)
Annex 11-5 Spectrum's Assessment of Future Market Trends PDF (692kb)
Annex 11-6 Counterpoint's Audience Research Report PDF (375kb)
Related Information:
Press Notice - Tessa Jowell Publishes BBC Online Review
Consultation Paper - Reviews of the BBC's digital television and radio services
Publication - Independent Review of BBC News 24
These documents are available online in Adobe Acrobat (.pdf) format.
